computer to allegedly "fix the problem."


Microsoft will NOT initiate contact with you or ask for access to your computer unless
YOU first contact them (Microsoft), report a problem and give them your phone number
to call you with regard to the specific problem you were reporting.

Should any resident get such a call:

Do NOT give the caller any information about you or your computer

Do NOT give them access to your computer


Granting access to the caller can allow the caller to access the private information
stored on your computer such as passwords, account numbers, email lists, files,
folders, documents, etc.

In addition, many residents do banking and other "bill paying" on-line, therefore
allowing this type of access to an unauthorized caller can potentially give them access
to your accounts.

If you HAVE received a similar call and gave the caller access to you computer, the
BCTC makes the following recommendations:

1- Call your bank and tell them what happened. This may help to prevent or minimize
fraudulent activity on your accounts

1- Contact a computer tech to check out your computer. This will help you to ascertain
what, if any, areas were accessed and prevent further access to your computer and the
information contained on it.

3- Report confirmed fraudulent activity to the proper authorities.

For more information, download this file: emailhack.pdf.
a proud member of FACUG and APCUG
a proud member of